SHIPPING COST

Latvia: CAPS! Chocolate offers a flat rate of €5 for orders shipped within Latvia (1-3 days delivery). Free Shipping for orders over €50.

Lithuania, Estonia: flat rate of €9 (3-5 days delivery). Free Shipping for orders over €50.

European Union and Switzerland: flat rates of €20 for Economy and €25 for Priority (3-8 days delivery). Free Shipping for orders over €50.

Rest of the world: Please contact us regarding the costs of shipping to countries outside the EU.

During the summer months and when temperatures are above 22 °C in Riga or in the destination country, the shipment may be subject to a €10 warm-weather fee. Warm weather packaging consists of an insulated container and reusable frozen gel packs. This special packaging will keep your product cool for 48 hours or more. You receive CAPS! Chocolate in perfect condition.

 

TAXES AND OTHER DUTIES

All taxes and import duties outside the EU are the responsibility of the purchaser.

 

DELIVERY TIME

Delivery time is between 3 to 8 business days.
We usually despatch all orders within one working day.
During the busy seasons like Christmas, it may take up to 3-5 days extra due to the high volumes.

 

RETURNS

Returns should be made within 14 days after delivery of your shipment. The customer covers the return shipping costs. We will refund your order within 3 days of receiving the return goods in our warehouse but please allow up to 30 days as sometimes transfers between payment systems might take a longer time.

If you received damaged packaging and thereof products please inform us via e-mail ilze{at}tastecaps.com about the problem and send damaged items, including your order confirmation, to:

DAMAGED PRODUCT RETURNS
CAPS! Chocolate, Ltd. Gustava Zemgala gatve 74 / 1, Jauna Teika,Riga, LV-1039

MORE QUESTIONS?

If you have any questions regarding shipping or returns, please contact ilze{at}tastecaps.com. Please include the following information when emailing: customer name, invoice, or order number.

 

GENERAL AGREEMENT

www.tastecaps.com (referred to as the “Website”) is operated by CAPS! Chocolate Ltd. (“CAPS!”), registration number 40103292908, address: Gustava Zemgala gatve 74 / 1, Jauna Teika, Riga, LV-1039

These Terms and Conditions of Sale apply to the purchase and sale of products through www.tastecaps.com. By placing an order for products, you agree to be bound by and accept these terms and conditions. These terms and conditions are subject to change by CAPS! without prior written notice at any time, in our sole discretion. If at any time you do not agree to the terms and conditions, please do not use this Website and refrain from purchasing from us.

 

PRIVACY

CAPS! takes the utmost care and concern for your privacy while you are shopping on the Website. CAPS! does not sell or share any personal information gathered from our Website. In order to process orders we need to obtain certain information such as a) customer's full name; b) telephone numbers; c) e-mail addresses; d) delivery address.

Transactions on our Website are secured and our Website does not store your credit card information. CAPS! accepts PayPal, VISA, and MasterCard payments for our products and services online.

CAPS! has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. By making a purchase you agree to follow the terms stated.

 

PAYMENTS

You can use any of the payment types listed below to pay for your order.

• Visa
• MasterCard
• PayPal

 

PRICING POLICY

Prices on the Website are all in EUR. All prices are subject to VAT tax or other sales taxes where applicable for the EU. Depending on the delivery destination your order may be subject to additional shipping charges which will be clearly indicated before you have to submit the payment and included in the total order cost.

All duties and taxes required to be paid to receive the shipment to your delivery destination are to be paid by You. CAPS! is not required to inform you about any such duties or taxes at any time before or after you have placed an order on the Website.

 

PURPOSE OF THE SITE

This site is created and maintained by CAPS!. The site is built to work efficiently as a business-to-customer communication platform, an online sales platform for brand products as well as an information source for all product and company-related information.

 

PRODUCTS AND SERVICES FOR PERSONAL USE

The products and services available on the Website are for personal use only. You may not sell or resell any of the services or samples thereof, you receive from us. CAPS! reserves the right, with or without notice, to cancel or reduce the quantit